FREQUENTLY ASKED
QUESTIONS

When you put an order on our website, we receive a notification along with complete product details and quantity. We will make a call with in one working day OR same day in case order is placed within working hours for the day. We confirm your order and contact details over the call and once your order is confirmed, we arrange for a home delivery within 2-3 working days.

We provide free delivery across on order value above Rs 999/-. However for orders below Rs. 999/- , minimal shipping charges of Rs. 70/- are applicable.

Currently we have not activated CASH ON DELIVERY(COD) on our website and you can only make online payments. Trusted Payment gateway is activated for smooth and hassle free payments.

COD is available only across DELHI, NCR on special request. Click on the direct chat on whatsapp or facebook and ask for the same. We provide you the facility of making cash payments at time of delivery of the confirmed order. The payment will be required to be made to the delivery boy at time of receiving the product.

Yes, you will be asked to sign product invoice, in which you confirm that the product(s) was delivered in the correct condition (without obvious defects or damage) and as per your requirements.

Our customer service centre is happy to assist you with your order on + 91 8882736156 (10 AM to 7PM)

Yes, you can visit our experience centre situated in Gurgaon Sushant Lok 2 . Please go through Contact Us page to see product categories available in each store.

Our website is best supported by Internet Explorer, Google Chrome and Mozilla Firefox. Please ensure that the browser you are using is up to date. If you are still experiencing difficulties, please do not hesitate to call our customer service centre for placing a direct order on +91 8882736156 (10 AM - 7 PM).

Cancellations are allowed only untill the item is shipped from our store. Please contact our customer service centre on +91 9999362432 (10 AM - 7 PM) to inform any cancellations or modifications.